Contact

Welcome to ShedEmpire. Our customer support team is here to assist you with product enquiries, order information, delivery updates, returns, and general questions about our products and services.

We are committed to providing clear communication, reliable assistance, and a convenient shopping experience.

1. Customer Support

For any questions or assistance, please contact us using the details below:

Email: Support@shedempire.co.uk

Phone: +44 7752045063

Website: https://shedempire.co.uk

Preferred Contact Method: Email

Email is our preferred contact method to ensure transparency and maintain a clear written record of all communications.

2. Registered Business Information

Trading Name: ShedEmpire

Legal Business Name: SHEDS ALIVE LIMITED

Company Registration Number: 11297589

Registered Office Address:

1 Peach Street
Wokingham
Berkshire
RG40 1XJ
United Kingdom

Please note that our registered office address is provided for business correspondence and is not necessarily a customer collection or product returns location.

3. How We Can Help

Our support team can assist you with:

• Product Enquiries: Information about garden sheds, outdoor storage solutions, product specifications, and availability.

• Order Assistance: Questions regarding order confirmations, payments, and purchase details.

• Shipping & Delivery: Delivery estimates, order tracking, and shipping-related enquiries.

• Returns & Refunds: Guidance on return requests, cancellations, damaged items, and refund procedures.

• General Support: Assistance with website navigation, product information, and other customer service matters.

4. Order-Related Enquiries

To help us resolve your enquiry efficiently, please include the following information when contacting us:

• Your full name

• Your order number (if applicable)

• The email address used when placing your order

• A brief description of your enquiry

• Relevant photographs or supporting information, if required

Providing these details helps our team review your request and provide an accurate response.

5. Complaints & Feedback

Customer satisfaction is important to us. If you experience an issue with your order or our services, please contact Support@shedempire.co.uk with the relevant details.

We aim to review all enquiries carefully and work towards a fair and appropriate resolution in accordance with our store policies and applicable UK consumer protection laws.

6. Get in Touch

Whether you need assistance before purchasing or support with an existing order, the ShedEmpire Support Team is available to help.

Email: Support@shedempire.co.uk
Phone: +44 7752045063
Website: https://shedempire.co.uk

Thank you for choosing ShedEmpire for your garden and outdoor storage needs.